Frequently Asked Questions
Get instant answers to the most frequently asked questions.
We want to provide you with the best experience possible, so we take customer satisfaction very seriously.
What Wax is used in Black Light Candles ?
Our candles are made with 100% Soy Wax. Soy Wax is a natural, renewable resource. Soy wax has a lower melting point and will burn slower or longer than paraffin candles.
What is your Return Policy?
Click Here >> Refund Policy
RETURN MAILING ADDRESS :
BLACK LIGHT CANDLES
470 Dacula Dr Suite 1453 DACULA GEORGIA 30019
(ORDER NUMBER MUST BE INCLUDED IN RETURN FOR CREDIT TO BE APPLIED)
What are the benefits of using a Wooden Wick?
Wooden Wicks achieve a fast melt pool formation for quick and excellent hot throw. Wooden wicks produce a tantalizing crackling sound when burning. Wooden wicks have no mushrooming with little carbon buildup, debris or sooting.
Why is my wick Flame low ?
Throughout the life of the candle the flame height may vary and may occasionally even appear self-extinguish. Even a low flame will continue to heat and this is very normal.
Do you need an account to shop wholesale rates ?
Nope! Wholesale rates are available to everyone.
Contact wholesale if you have additional questions
How do I have the taxes removed ?
If you have a reseller certificate, please submit a copy to firstname.lastname@example.org